Last updated: 27 September 2026
Sharmers respects your privacy and follows Egypt’s Personal Data Protection Law No. 151/2020.
1. Who we are
sharmers.click (“Sharmers”) is an online marketplace based in Sharm el-Sheikh, South Sinai, Egypt. Contact: support@sharmers.click, WhatsApp only (no calls): +20 128 040 0030.
2. What we collect
- Account and contact details: name, email, phone, delivery address.
- Order details: what you bought, from which seller, amount, date/time.
- Seller details: store name, address, phone and email that sellers provide.
- Payment: buyers pay sellers directly (cash, or InstaPay/bank transfer to the seller), so we do not collect or store any card or bank details from buyers.
- Technical: device/browser info and cookies needed to run the site.
3. Why we use it
- To process your orders and pass the needed details to the relevant seller so they can deliver.
- To send order emails and updates.
- To provide support, handle complaints and returns, and prevent fraud.
- To meet legal, tax and accounting duties.
4. Who we share it with
- The seller(s) of your order: only what they need to contact you and deliver (name, phone, address, email, order details).
- Authorities, where required by law.
We do not sell your personal data.
5. Cookies
We use essential cookies to run the cart, checkout and login. Non-essential cookies are only used with your consent.
6. How long we keep it
We keep order and account data as long as needed for the service and to meet Egyptian tax/legal record-keeping rules, then delete or anonymise it.
7. Your rights
You may ask to access, correct, or delete your data, or object to certain uses, by emailing support@sharmers.click. Some data must be kept to meet legal duties.
8. Security
We use reasonable technical and organisational measures (including HTTPS/SSL) to protect your data.
9. Changes
We may update this policy; the current version is always shown on this page.